Chairman Message

Revised: 05 Aug 2002

BBS is firmly committed to service and quality.

Our focus has always been on our customers and the value we add to their supply chain management. At BBS we are responsive to our customers’ requirements in a fluid economy. We constantly aim to seek improvements in all areas of our business, we monitor every aspect of our operation to ensure customer satisfaction and to build an outstanding level of quality service.

The electronic component distribution industry has gone through many changes and developments especially in the last decade. Technology and competition have been the main catalyst of this change. This metamorphosis bridges national and international boundaries in a globalized economy. We intend to face this challenge at BBS by innovation, developing new knowledge, acquiring new skills and strengthening our strategic alliances with both our customers and principals.

Tapping on the trend and opportunities of wireless communications, BBS is able to diversify and reduce its reliance on electronic components business. Therefore, to support these initiatives, we have committed sizable resources

	to continue to invest in our people and to develop their skills
	to rollout new IT infrastructure to support an on-line and real time information processing environment for all branches in Singapore, Malaysia, Philippines, Australia, India, Iran and Thailand
	to carefully develop and implement a comprehensive B2B e-commerce program that will increase productivity and greatly reduce cycle times
	to constantly improve and modernize our logistic capabilities, including a program to introduce a paperless warehouse with bar-coding technology
	to rollout broadband digital telephony system that monitors and speeds up our call center activities
	to implement a program to obtain an ISO 9002 certification.

BBS has been fortunate enough to enjoy great success together with its business partners for many years. As we move into the new economy in this millennium, we will continue to work hard with them to grow our business profitably and theirs. I would like to take this opportunity to thank them and through their continuous support and encouragement, it has given us the confidence to invest and expand the business.

Last, but not least, I would like to thank all members of the BBS family whose dedications and efforts have made such an achievement possible and make us an exciting place to work in.

Behrouz Gholamrezaey

Group Chairman & CEO